SpecTek RMA Quick Reference Guide
Products:     DRAM | NAND Flash | Wireless/Embedded

SpecTek RMA Quick Reference Guide

[ Chinese Version   中文版 ]
  1. To initiate an RMA request, please fill out our Rapid RMA Resolution form.
  2. Upon completing the Rapid RMA Resolution form, you should receive an email from us within 48 hours detailing any additional information needed from us and/or samples. All samples requested should be sent to the following address:
    RMA CLERK (PRODUCT ISSUE ID: ###) The ID number will be provided in an email.
    1160 EXCHANGE ST, DOCK 1C/1D
    BOISE, ID 83716

    Tel: 1-208-368-2502
  3. Upon receipt of samples requested, we will perform a failure analysis on the sample to determine whether or not an RMA is warranted or if we have a solution for the problem at hand. Once the failure analysis is complete, we will then contact you with our findings.
  4. Click here for further detail regarding our Rapid RMA Resolution process.